Urine, pets, smoke

Urine odour on a sofa, mattress or rug

A urine odour keeps coming back as long as its source stays in the foam or filling. We treat it with a broad-spectrum enzymatic neutraliser, then remove it with hot-water extraction: the odour is eliminated, not masked.

  • From €10add-on, depending on the item
  • Enzymatictreats the source
  • Sofa, mattress, rugevery item
  • Free from €39travel within 20 km
The method

Treated at the source, not masked

The neutraliser

A broad-spectrum enzymatic neutraliser is injected where the odour has settled: urine, smoke, mustiness, pets.

Hot-water extraction

Hot water is then injected and drawn back out with the residue, followed by brushing where needed.

Drying

The room is aired at the end. Fabric dries in 3 to 5 hours, a mattress cleaned on both sides in 4 to 6 hours.

What we tell you first

From the photos, we tell you what to expect: a very old ring may only fade.

Depending on the situation

Children, pets, smoke

Bedwetting

Child or cot mattress: we treat the affected side or sides. See also cot and child mattresses.

Dog or cat

Marking, a pet smell settling in: same treatment. Hair is removed by vacuuming, before the cleaning.

Rugs and carpets

Pet urine sinks into the backing: we treat the affected area, the cleaning itself staying charged per square metre.

Smoke and mustiness

A smoker's sofa, a mattress stored in a cellar: the neutraliser works on these odours too.

In the meantime

The right first steps

  • Blot fresh urine with a dry cloth, pressing down, without rubbing.
  • Use neither bleach nor ammonia: their smell can draw the pet back to the same spot.
  • Avoid masking it with perfume: the odour comes back as it dries.
  • Send a photo of the area on WhatsApp.
Frequently asked questions

Your questions about this cleaning

How much does odour removal cost?
It is an add-on, from €10 depending on the item, on top of cleaning the item concerned: sofa, mattress or rug.
Will the urine odour come back?
The neutraliser treats the odour at the source instead of masking it, then hot-water extraction removes the residue. If the urine is very old or repeated in the same spot, we tell you from the photos what to expect.
Do you also treat smoke odours?
Yes, the enzymatic neutraliser works on smoke, mustiness and pet odours, as well as urine.
What about pet hair?
It is removed by deep vacuuming, before the cleaning, at no extra cost.
Should pets and children be kept away?
Yes, during the cleaning and while it dries.
📞 See prices
Call us +33 6 02 13 75 90